A satisfaction scale with three measures - an unhappy face sitting on a fushia background, an ok face on a teal background, and then a happy face on a navy background. An arrow points to the happy face. Underneath, it says 'Treating Members as Clients'. Spark Solutions

How to Treat Members as Clients

This article identifies several ways we can treat members as clients to ensure that we deliver top customer service to keep our members satisfied.

Spark Solutions - #NVW2022 Let's All Celebrate Canada's Volunteers with the Volunteer Canada logo underneath, and a blue banner with National Volunteer Week, April 24-30, 2022 in white writing over top. To the right, there are two women in masks, who appear to be smiling and touching elbows. In a second photo, someone with shoulder length hair, sitting in a wheelchair with their back to the camera is taking a photo of someone sitting on a couch, out of focus.

#VolunteersBringHeart to Sport

This week is National Volunteer Week 2022 and we’re sharing 3 tips that you can use to appreciate your wonderful volunteers.

Lara stands in front of a winter landscape, out of focus. Her hair is chin length, red, and slightly curled. She is wearing a black dress jacket and is holding a card that says Solution Focused.

3 Reasons Small Sport Organizations Hire Consultants

Small sport organizations often believe they cannot afford a sport management consultant or that they don’t have enough going on to hire one, but consultants can help. This article discusses 3 reasons small sport organizations hire consultants to support their work.

A young male stands with his back to the camera, holding a camera. They are wearing a red shirt that says "Volunteer" on the back and a red hat. Converting Youth Athletes to Volunteers. Spark Solutions.

Converting Youth Athletes to Volunteers

Many sport clubs struggle to find enough volunteers but have an untapped resource in youth athletes. This article offers 4 tips for consideration when converting youth athletes to volunteers.

A soccer ball laying on a soccer field. The KidSport logo is at the top of the graphic, and a government certificate of recognition is overlaid over the right side of the screen. KidSport. Spark Solutions.

Celebrating KidSport

The Article Discusses What KidSport Is, Why Sport Is Important For Kids And What KidSport Does So All Kids Can Play.

A collection of blue and pink murals. A white circle lays overtop with the quote "The value of one. The power of many." Spark Solutions. Sport Volunteers.

A Dedication to Sport Volunteers

In celebration of National Volunteer Week, a few weeks ago, I write a dedication to sport volunteers for all that they’ve done over the past year.

A team of trans athletes stand in a group on hockey ice. They wear blue and pink uniforms, helmets, and hockey equipment. Trans Athletes. Spark Solutions

Creating Better Sport Environments for Trans Athletes

Trans athletes often face exclusionary and discriminatory practices when participating in sport. This week we discuss some of the best practices sport organizations can implement to create more inclusive organizations for trans athletes.

A person sits at a table typing on a blue laptop. They are wearing a watch and a navy shirt. Virtual Volunteers. Spark Solutions.

Using Virtual Volunteers

Consider using virtual volunteers to help achieve your organization’s goals, especially now!

A person swims the butterfly down the lane of a pool. Spectators watch in the background. Participant-Centred Decision Making. Spark Solutions.

Participant-Centred Decision Making

Participant-centred decision making is a values based approach to running a sport organization. Learn more about this philosophy and where to begin with implementing it.

Lara, as a child, and her dad in ice skates on a frozen lake. Parents in Sport. Spark Solutions.

Celebrating Parents in Sport Week!

This week is Parents in Sport Week (October 5-11), celebrated by the organization Active for Life. Where would I be in this world if I had not had the support of my parents in my pursuit of sport? Without a doubt, my life would have looked very different.

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